1-Day Approach to Quality Service Disney Institute's 1-Day Approach to Quality Service
Enhance Your Work Culture, Improve Your Business Outcomes
This creates greater intent to return and recommend, as well as a stronger competitive edge. With over 90 years of world-renowned customer service, no one understands this better than Disney.
Participants will learn how to:
- Learn how great intentionality in every business decision and every aspect of an organization can drive sustained business results.
- Explore how to achieve exceptional service by intentionally designing systems and processes.
- Consider how your organization’s customer service experience compares to other organizations, and think about how to improve your service consistently.
- Examine how service has declined over the years, and how this makes service a differentiator with business results.
- Learn why it’s important to pursue internal customer service with the same intentionality as external customer service.
Any questions regarding UAB internal payments, dietary restrictions, or general concerns, please email email@example.com.
LIMITED SPOTS ARE AVAILABLE, REGISTER TODAY!
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